Privacy Policy

At Edition Car Rental, we consider the protection of your personal data and the safeguarding of your privacy as one of our core principles. We process the personal data of all users who visit our website or use our car rental services in accordance with current legislation and the highest security standards. This privacy policy explains in a transparent manner which information we collect, how we use it, store it, and protect it.

Purpose of Our Privacy Policy

This policy regulates how personal data collected and processed by Edition Car Rental is handled. Our aim is to inform our users, ensure transparency regarding data usage, and fulfill our legal obligations under the KVKK (Law on the Protection of Personal Data No. 6698) and GDPR (General Data Protection Regulation).

Collected Personal Data

Edition Car Rental collects certain personal information to enable users to benefit effectively from our services. These data may include the following categories:

Identity Information: Name, surname, date of birth, driver’s license details, ID or passport number
Contact Information: Phone number, email address, full address
Financial Information: Payment method, billing details (credit card data are not stored in our system)
Reservation Information: Vehicle preference, rental dates, pick-up and drop-off locations
Web Traffic Data: IP address, browser type, device information, cookies, and site usage statistics

Methods of Data Collection

Your data may be collected through the following methods:

Reservations made via the Edition Car Rental website or mobile application
Communications through our call center, email, or WhatsApp support line
Rental transactions carried out in our offices
Automatically collected digital traces (cookies, log records, user sessions)

Purposes of Personal Data Processing

Edition Car Rental processes collected personal data only for specific, clear, and legitimate purposes, including:

Carrying out reservation processes and managing the rental period
Ensuring customer satisfaction and improving service quality
Fulfilling billing and legal accounting obligations
Announcing campaigns, promotions, and special offers (based on your explicit consent)
Improving website and mobile application experiences
Maintaining records for security, fraud prevention, and legal audits

Storage of Personal Data

Edition Car Rental retains your personal data only for as long as necessary. The storage period may vary depending on legal obligations or the purpose of processing. Once the retention period expires, your data will be securely deleted, destroyed, or anonymized.

Data Protection and Security Measures

To ensure the confidentiality of your data, physical, digital, and administrative security measures are applied, including:

Encrypted data transmission via SSL certificates
Firewalls and antivirus systems against unauthorized access
Role-based restrictions on data access permissions
Regular security testing of servers
Employee training on privacy and KVKK awareness

These measures ensure the highest level of protection for the confidentiality, integrity, and availability of your personal data.

Data Sharing and Third-Party Transfers

Your personal data will not be shared with third parties except where required by law or service necessity. However, limited sharing may occur in the following cases:

With authorized financial institutions for payment and banking transactions
With insurance companies and business partners
With IT service providers and cloud systems
With public authorities when legally required

Edition Car Rental signs confidentiality agreements with all parties involved in data sharing and ensures that data are used only for the specified purposes.

Transfer of Personal Data Abroad

As part of data storage or service provision, some of your data may be transferred to secure servers located in EU member states. In such cases, compliance with KVKK and GDPR is ensured and your explicit consent is obtained.

User Rights

Edition Car Rental customers have full control over their personal data. Under Article 11 of the KVKK, you have the following rights:

To learn whether your data are being processed
To request access to processed data
To request correction of inaccurate or incomplete data
To request deletion or anonymization of your data
To be informed about third parties with whom data are shared
To request data portability
To object to automated data analysis

To exercise these rights, you can send an email to [email protected]. Your requests will be reviewed and answered in writing within 30 days at the latest.

Relation to Cookie Policy

The Edition Car Rental website uses cookie technology to improve user experience. For detailed information about cookies, please visit our separate Cookie Policy page.

Data Controller Information

The data controller responsible for processing your personal data is:

Edition Car Rental
Email: [email protected]
Phone: 0850 303 61 54

Data Processors and Authorized Representatives

Edition Car Rental may use external resources for certain services. In such cases, data processors have access only to the data necessary for the performance of the service. Data confidentiality and security agreements are signed with all third parties involved.

Marketing and Communication Consent

Customers who wish to receive information about promotions and special offers may provide their consent voluntarily. This consent can be withdrawn at any time. Once withdrawn, no promotional or advertising messages will be sent to you.

Deletion and Anonymization of Data

Personal data are securely deleted when the retention period expires or the processing purpose ceases to exist. Deletion processes are irreversible. Some data may be retained in anonymized form for statistical purposes.

Legal Grounds

Edition Car Rental processes personal data based on the following legal grounds:

Explicit consent of the data subject
Establishment and performance of a contract
Fulfillment of legal obligations
Establishment, exercise, or protection of a right
Necessity for legitimate interests

In the Event of Data Security Breaches

Although rare, data breach risks may occur. In such cases, Edition Car Rental promptly reports the situation to the KVKK and notifies affected users via email. In line with the transparency principle, the scope of the breach, corrective actions, and possible impacts are explained.

Third-Party Websites

The Edition Car Rental website may contain external links (e.g., map services, payment pages, social media links). The privacy practices of these sites are beyond the control of Edition Car Rental. Users are therefore advised to review the privacy policies of those websites as well.

Policy Updates

Edition Car Rental may update this privacy policy from time to time. The updated version takes effect once published on our website. When changes are made, users are informed via email or in-site notifications.

Legal Compliance and Authorities

Edition Car Rental conducts all its personal data protection activities in compliance with the laws of the Republic of Turkey and the decisions of the Personal Data Protection Board. The company cooperates with relevant authorities whenever necessary.

Contact and Application Methods

For any questions, suggestions, or complaints regarding the processing of your personal data, you may contact us through the following channels:

Email: [email protected]
Phone: 0850 303 61 54

Your applications will be reviewed and answered in writing or electronically within 30 days, in accordance with KVKK regulations.

Consent and Acceptance

By using our website, you declare that you have read, understood, and accepted all the terms specified in this Privacy Policy. If you have any questions about our policy, you may contact us at any time.